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This paper explores the notion of 'provocation through concrete experience' towards a provotyping approach. It addresses the question: How do we on the one hand, devise qualitatively new systems, and on the other hand, ensure their usability in a given practice? The notion of provocation through concrete experience is developed through an investigation of(More)
This chapter represents a step towards the establishment of a new system development approach, called Cooperative Experimental System Development (CESD). CESD seeks to overcome a number of limitations in existing approaches: specification oriented methods usually assume that system design can be based solely on observation and detached reflection;(More)
This paper investigates how to support work and in particular cooperation in large-scale technical projects. The investigation is based on a case study of a specific Danish engineering company and it uncovers challenges to Computer Supported Cooperative Work (CSCW) in this setting. The company is responsible for management and supervision of one of the(More)
This paper proposes a 'bricolage' approach to designing systems for cooperative work. This involves users, participatory designers and ethnographers in a continuing cycle of design and revised work practice, often in settings where resources are limited and short-term results are required. It exploits the flood to market of hardware, software and services.(More)
This paper describes experience obtained through a joint project between a university research group and a shipping company in developing a prototype for a global customer service system. The research group had no previous knowledge of the complex business of shipping, but succeeded in developing a prototype that more than fulfilled the expectations of the(More)
Movement performance was studied in 29 long-term patients with insulin-dependent diabetes mellitus (IDDM) and 29 matched control subjects. Velocity, range of motion, reaction time, and strength of ankle dorsal and plantar flexion and knee extension were measured. The neuropathic condition was assessed from clinical examination, nerve conduction studies, and(More)
This paper compares the properties of physical and digital workspaces in the context of a prototype of a collaborative virtual environment that has been developed with reference to work in design professions and concentrates on the organisation of work materials. Spatial properties are analysed in terms of the sociality of workspace use. Digital spaces can(More)