Pin-Rui Hwang

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  • Pin-Rui Hwang
  • 2016 IEEE International Conference on Services…
  • 2016
People have a tendency to mimic the actions of the larger group. Herd behavior is one of the most common phenomena in our daily life. Previous studies criticized that homogeneity of herd behavior and blind conformity will cause the bubble to burst. Crowd psychology plays an important role in service marketing. However, is it possible for service operation(More)
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