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  • Philip Ley
  • The British journal of clinical psychology
  • 1982
The literature on communication, compliance, and patient satisfaction is selectively reviewed. As in earlier reviews, it is concluded that dissatisfaction with communication remains widespread, as does lack of compliance with medical advice. Related factors include poor transmission of information from patient to doctor, low understandability of(More)
  • Philip Ley
  • The British journal of social and clinical…
  • 1979
The frequency with which patients fail to recall advice presented by their doctors is discribed. The amount forgotten is shown to be a linear function of the amount presented, to be correlated with the patient's medical knowledge, anxiety level and possibly age, but not with intelligence. It is probable that instructions and advice are more often forgotten(More)
Eighty anxious and eighty depressed patients were assigned randomly to receiving one of three versions of an information leaflet about their medication, or to receiving no leaflet at all. Mean medication errors were reduced from 15 to 4% by provision of suitably constructed leaflets. The results show the practical importance of informing patients about(More)
  • Philip Ley
  • Journal of hypertension. Supplement : official…
  • 1985
Patients frequently fail to understand what they are told. Further, they frequently forget the information given to them. These factors have effects on patients' satisfaction with the consultation. All three of these factors--understanding, memory and satisfaction--have effects on the probability that a patient will comply with advice. The levels of failure(More)
Relationships were studied between measures of parents' Health Beliefs, satisfaction, and compliance in 174 children suffering from asthma. It was found that while concurrent measures of Health Belief Model (HBM) variables and compliance were significantly correlated, measures of HBM variables did not predict future compliance. Satisfaction measures,(More)
Our previous studies have shown that medication compliance in children prescribed continuous treatment for asthma is poor, and that an intervention can improve the level of compliance. The present study examined the effects of an intervention on the clinical course of moderately severe asthma. At each of six clinic visits, spirometry was performed,(More)