Emergent serendipity fosters volunteerism driven by creative problem solving, not simply following directions.
The United Kingdom Health Protection Agency Mycobacterium Reference Unit offers a national "Fastrack" molecular service for detecting Mycobacterium tuberculosis complex (MTBC) and rifampin resistance by using the INNO-LiPA Rif.TB assay. We analyzed the service in a routine, nontrial context of 1,997 primary clinical specimens, including 658 nonrespiratory… (More)
authors and by the Canada Research Chairs program to the third author. We wish to thank Jeremiah Johnson and Arlene Williams for assistance with data collection, the company sponsors and teams who allowed us to observe them so carefully, and the Senior Editor and reviewers from Organization Science for helping to sharpen our arguments. Any errors are the… (More)