Learn More
In this paper, we seek to contribute to the Ubiquitous Computing agenda by focusing on one of its earliest, but most difficult, design ambitions - making technology "invisible in use". We draw on field studies of domestic life as this domain is becoming increasingly important for new technologies and challenges many of the assumptions we take for granted in(More)
Householders are increasingly adopting home networking as a solution to the demands created by the presence of multiple computers, devices, and the desire to access the Internet. However, current network solutions are derived from the world of work (and initially the military) and provide poor support for the needs of the home. We present the key findings(More)
An ethnographic study of Irish music sessions in pubs elaborates the collaborative work involved in making traditional music. Central to this distinctive achievement is the sequencing of tunes so that they hang together and combine to form discrete "sets", which rely on a shared knowledge of musical repertoires. Our study shows how musicians develop this(More)
There is a growing emphasis in many countries on matters such as participation in e-government, e-democracy, the provision of forums for online debate, and so on. A critical issue in all of these cases is one of encouraging engagement across a broad spectrum of potentially interested parties and stakeholders. In this paper, we use an ethnographic study of(More)
This paper exploits ethnographic findings to build on and elaborate Grinter et al's 2005 study of " the work to make the home network work ". We focus particularly on the work involved in setting up and maintaining home networks, which we characterize as 'digital housekeeping'. Our studies reveal that it is through digital housekeeping that the home network(More)
This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate their problem solving activities. We provide examples from ethnographic studies of both immediate and remote help-giving to explicate what we mean by articulation work and to tease(More)
This paper presents a user driven redesign of the domestic network infrastructure that draws upon a series of ethnographic studies of home networks. We present an infrastructure based around a purpose built access point that has modified the handling of protocols and services to reflect the interactive needs of the home. The developed infrastructure offers(More)