• Publications
  • Influence
Creating and Sustaining Trust in Virtual Teams
Abstract Conventional wisdom assumes that trust develops from a history of interpersonal interactions and communication, through which people come to ‘know and trust’ one another. In virtual teams,Expand
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The role of trust in the governance of business process outsourcing relationships: A transaction cost economics approach
This paper uses transaction cost economics (TCE) to identify the elements and stages of BPO relationships. Expand
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Using Business Process and Operations Management Concepts to ImproveTransparency and to Protect Stakeholder Interest
Is Sarbanes-Oxley enough to protect the interests of all stakeholders? Will the Enhanced Business Reporting Framework lead to relevant and reliable reporting? Recent initiatives to increase theExpand
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Using a systems framework to develop higher level thinking skills in cost/management accounting: Experimental evidence
Abstract The teaching of learning and thinking skills has become a primary objective of accounting education. Recent cognitive research has emphasized the importance of a framework for theExpand
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Developing Synergies between E-Collaboration and Participant Budgeting Research
E-collaboration, through group support systems (GSS) and other forms of computer-mediated communication (CMC), is increasingly used in organizations. GSS and CMC technologies offer organizations newExpand
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Understanding Participation: Situational Participation, Intrinsic Involvement, and Influence
Participation is a key concept in budgeting practice and research. While extant literature primarily focuses on the antecedents and modifiers of participation, here we focus on the measurement ofExpand
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The Impact of Computer Mediated Communication on the Processes and Outcomes of Negotiated Transfer Pricing
This paper reports the results of a laboratory experiment concerning the effects of communication medium on the process and outcomes of negotiations in a transfer pricing situation where the media richness and system capabilities are the same in both media. Expand
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