Pen-Yuan Liao

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Although the lost profit from lost business is quite difficult to estimate for the queuing systems with cyclic demands, this paper presents a creative and effective approach to formulate waiting cost including balking loss and reneging loss. The balking probability is defined as the balking index θ 1 multiplying by the expected queue length L q and the(More)
  • Pen-Yuan Liao
  • 2007
Although the lost profit from lost business is quite difficult to estimate for the queuing systems with cyclic demands, my previous work presents a creative and effective approach to formulate waiting cost as balking loss. Using the estimation of waiting cost allows decision maker to have the capability of determining the optimal number of servers for each(More)
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