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Purpose In this study, the process of implementation of ERP systems in hospitals is analysed, as an organisation with divided and heterogeneous functional areas. The purpose is to identify the principal technological objectives that were set in the process of implementation, which of those objectives were achieved, and the deficiencies that have(More)
The serious repercussions of healthcare errors on patient safety have led hospitals to deploy information technology and continuous control monitoring systems to prevent them. Hospitals are moving away from traditional paper-based systems and focusing on designing new systems that prevent errors, using information technologies to catalyse the process(More)
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