Paula M. C. Swatman

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This paper examines the change in expectation among a group of small Australian firms who participate in Small Business Internet Commerce (SBIC) over a twenty-month period. Essentially, we found that small firms online believed the Internet is important in terms of competitiveness, although some of the early expectations about SBIC’s ability to generate(More)
The growing importance of Electronic Data Interchange for the rapid transmission of intraand inter-organisational communications is becoming widely recognised. EDI itself is little more than a faster mail service: it is the opportunity to integrate EDI with internal application systems and organisational functions which separates it from other forms of(More)
Early research into electronic data interchange (EDI) stressed the greater speed, efficiencies and cost savings available from electronic document exchange. Despite EDI’s cooperative focus, much of this research also described the technology as a competitive weapon for user organizations. Wider experience with EDI suggests, however, that rather than looking(More)