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The provision of hospital resources, such as beds, operating theatres and nurses, is a matter of considerable public and political concern and has been the subject of widespread debate [1,2,31. The political element of healthcare emphasises the need for objective methods and tools to inform the debate and provide a better foundation for decision-making.(More)
Might industrial processes improve quality, reduce waiting times, and enhance the working environment? Radical thinking about the design of industrial processes over the last century has greatly improved the quality and efficiency of manufacturing and services. Similar methods to deliver higher quality health care at lower cost would be extremely valuable.(More)