Paul Kontogiorgis

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IBM This panel report discussed three different ways that IT Services Management (ITSM) can be infused into the curriculum of university programs. One aspect of the panel focused on noncourse-specific means of infusing ITSM in a MSIS program, while another looked at a basic course in ITSM in the MSIS program. A final aspect described entire degree programs(More)
This panel will discuss the importance of IT Service Management (ITSM) to business-school IT and MIS curricula. The goals of the panel are to provide both a business and a philosophical basis for including IT Service Management offerings in business school IT educational programs, provide a forum for questions, and begin to educate attendees of the need to(More)
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