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The research investigates both positive and negative factors influencing user acceptance of online banking services (OBS) in Australia. A research framework was developed based on the Unified Theory of Acceptance and Use of Technology (UTAUT). One hundred and ninety respondents in Australia participated in a survey on their perceptions toward OBS. Results(More)
The study investigates the user acceptance of automated teller machine (ATM) and transit applications (Touch 'n Go) which are embedded in Malaysian multipurpose smart identity card named as MyKad. A research framework was developed based on a well known user acceptance model i.e. Unified Theory of Acceptance and Use of Technology (UTAUT) model. Five hundred(More)
This study analysed Student Internet Users’ (SIUs’) perception of Web usability. Adopting a user testing method, seven Web Usability Factors (WUFs) were tested for their significance in affecting the ease of use of website. Several elements in websites were also tested for their significance in affecting the WUFs. Result shows the most significant WUF is(More)
Ever since the 9/11 terrorist attack, many countries are considering the use of smart national identity card (SNIC) which has the ability to identify terrorists due to its biometric verification function. However, there are many ergonomics issues in the use of SNIC, e.g. card credibility. This research presents a case study survey of Malaysian users.(More)