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Most textbooks in HCI and CSCW do not offer a coherent and over–arching understanding of social and technological issues. They present a variety of techniques and technologies, and outline a little history, but offer little in terms of theory that addresses the complexity of collaborative systems’ structure and use. The majority of practitioners and(More)
Many collaborative and communicative environments use notions of “space” and spatial organisation to facilitate and structure interaction. We argue that a focus on spatial models is misplaced. Drawing on understandings from architecture and urban design, as well as from our own research findings, we highlight the critical distinction between “space” and(More)
Although privacy is broadly recognized as a dominant concern for the development of novel interactive technologies, our ability to reason analytically about privacy in real settings is limited. A lack of conceptual interpretive frameworks makes it difficult to unpack interrelated privacy issues in settings where information technology is also present.(More)
The emergence of ubiquitous computing as a new design paradigm poses significant challenges for human-computer interaction (HCI) and interaction design. Traditionally, HCI has taken place within a constrained and well-understood domain of experience—single users sitting at desks and interacting with conventionally-designed computers employing screens,(More)
Although ethnography has become a common approach in HCI research and design, considerable confusion still attends both ethnographic practice and the criteria by which it should be evaluated in HCI. Often, ethnography is seen as an approach to field investigation that can generate requirements for systems development; by that token, the major evaluative(More)
Most cooperative work takes place in information-rich environments. However, studies of "information work" tend to focus on the decontextualized access and retrieval problems faced by individual information seekers. Our work is directed towards understanding how information management is seamlessly integrated into the course of everyday activities. Drawing(More)
Context-aware computing is generally associated with elements of the Ubiquitous Computing program, and the opportunity to distribute computation and interaction through the environment rather than concentrating it at the desktop computer. However, issues of context have also been important in other areas of HCI research. I argue that the scope of(More)
As our technologies travel to new cultural contexts and our designs and methods engage new constituencies, both our design and analytical practices face significant challenges. We offer postcolonial computing as an analytical orientation to better understand these challenges. This analytic orientation inspires four key shifts in our approach to HCI4D(More)