Parisa Aasi

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4 5 This thesis is dedicated to my parents Professor Mostafa Aasi and Hamideh Mahrouyan who taught me lessons of life, love and patience. Abstract Information Technology (IT) is used in many firms today and plays different roles such as technical, operational and strategic. Therefore the degree of firms' success in using IT is very important. Managers also(More)
Globalization has affected the organizations in different aspects such as structure, architecture, internal/external strategies and sourcing management. Outsourcing is one of the recent business strategies used to provide IT needs via external agents. The relationship between the service buyer and provider companies is a constituent playing a significant(More)
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