Paola Mauri

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A methodological approach for the design of socio-technical systems requires the analysis of the identity of the organizations and of the characteristics of the design process. The paper proposes to use the concepts of stakehold-er and social behavior to describe the social identity of organizations and to merge studies and practices in the fields of(More)
The methodological topics proposed by Process Analysis, Social Behavior , Socio-technical perspective are often applied in my practitioner activities. Two experiences are presented. The first experience is running in government owned company. The aim of the project is to develop a management system in conformity with the requirements of an international(More)
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