Pamela J. Hinds

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The bulk of our understanding of teams is based on traditional teams in which all members are collocated and communicate face to face. However, geographically distributed teams, whose members are not collocated and must often communicate via technology, are growing in prevalence. Studies from the field are beginning to suggest that geographically(More)
Scholars have recently argued for flatter, organic organizational structures that enable workers to deal more effectively with dynamic and uncertain environments. In a correlational study of 33 R&D teams, we find that although this network form is associated with more smooth coordination in collocated teams, the opposite is true for geographically(More)
Experts are often called on to predict the performance of novices, but cognitive heuristics may interfere with experts' ability to capitalize on their superior knowledge hi predicting novice task performance. In Study 1, experts, intermediate users, and novices predicted the time it would take novices to complete a complex task. In Study 2, expertise was(More)
The use of autonomous, mobile professional service robots in diverse workplaces is expected to grow substantially over the next decade. These robots often will work side by side with people, collaborating with employees on tasks. Some roboticists have argued that, in these cases, people will collaborate more naturally and easily with humanoid robots as(More)
and Daniel Tzabbar for help with data coding, as well as three anonymous reviewers for in-depth comments on methods and theory. ABSTRACT We examined the effects of educational and nationality diversity on work teams' information use. We theorize that some demographic dimensions, such as nationality, trigger social categorization and limit the value of(More)
We present a field study of police SWAT teams for the purpose of enabling grounded design of a system to coordinate distributed field robots. The mission-oriented, spatially distributed SWAT environment provides a rich resource for robotics designers that mirrors field robot deployments in key ways. We highlight the processes with which SWAT team leaders(More)
THE growing importance of human–robot interaction (HRI) is clearly demonstrated by the growing number of individuals focusing their research in this area, the inclusion of paper and panel sessions at nonrobotics focused conferences such as the IEEE International Conference on Systems, Man, and Cybernetics and Human Factors meetings, as well as this being(More)
This study explores one of the contributors to group composition – the basis on which people choose others with whom they want to work. We use a combined model to explore individual attributes, relational attributes, and previous structural ties as determinants of work partner choice. Four years of data from participants in 33 small project groups were(More)
With increasing globalization and the proliferation of communication technologies, more people are working in cross-functional, geographically distributed teams. Although trust is clearly an important ingredient in these collaborations, little is known about the challenges this new work and social environment creates for the development of trust. Different(More)