Pam J. Mayhew

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This paper explores three main areas, firstly, website accessibility guidelines; secondly, website accessibility tools and finally the implication of human factors in the process of implementing successful e-Government websites. It investigates the issues that make a website accessible and explores the importance placed on web usability and accessibility(More)
Information and communication technologies (ICT) hold the promise of accelerating growth and improving the quality of life of many people around the world, particularly in the developing countries. Since the Internet became available for commercial use in the early 1990s, virtually all countries of the world, even the least developed, have had some form of(More)
This paper contributes to the issue of mGovernment implementations by exploring the government’s policy on ICT and e-Government in Saudi Arabia, and sheds light on the role of mGovernment applications for enhancing information and service delivery to citizens. This also describes the results of a survey on the available mGovernment applications, and(More)
Usability testing is a technique for measuring a system's usability. It consists of a number of variables such as tasks, number of users, evaluators, and other elements. This paper explores the proposal that task design can seriously influence the usability testing results. It describes how two different types of task affect results. The types explored are(More)
The electronic information revolution and the use of computers as an essential part of everyday life are now more widespread than ever before, as the Internet is exploited for the speedy transfer of data and business. Social networking sites (SNSs), such as LinkedIn, Ecademy and Google+ are growing in use worldwide, and they present popular business(More)