P. Bitzer

We first synthesize the existing insights on structure, recipients’ predisposition, process and results quality of TMLS and develop a comprehensive approach to measure T MLS quality. Expand

The “perfect” orchestration of training participants, IT and process design is one of the ongoing challenges within blended learning service research and practice. Expand

We combine qualitative and quantitative methods to develop and evaluate a holistic model for assessing TML performance. Expand

The evaluation of Technology-Mediated Learning Services (TMLS) has been a major topic for both researchers and practitioners. Expand

We explore the current state of research on TML success through a literature review by classifying empirically-oriented articles that were published between 2000 and 2011. Expand

Technology mediated learning services (TMLS) play an important role for software on-the-job training due to increasing cost pressure for on- the-job-training and increasing demand for mobile learning solutions. Expand

This article presents success factors for the delivery of Technology Mediated Learning Services (TMLS) in the field of software training. Expand

We examine the effect of common method variance with respect to the empirical evaluation of technology mediated learning (TML). Expand

Dienstleistungen im Bereich der Ausund Weiterbildung sind gegenwartig in Bezug auf ihre Wirtschaftlichkeit nur sehr schwierig bewertund vergleichbar. Expand