Oreste Signore

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Many of existing criteria for evaluating web sites quality require methods such as heuristic evaluations, or/and empirical usability tests. This paper aims at defining a quality model and a set of characteristics relating internal and external quality factors and giving clues about potential problems, which can be measured by automated tools. The first step(More)
Universal access is a key principle for the web,however, it is sometimes inaccessible, as can present barriers to people with different kinds of disabilities. Designing for accessibility is a real quality issue, granting access to information to people having different cultures, traditions, facilities. We present a general description of accessibility(More)