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Knowledge has become an important organizational resource [22]. Consequently, organizations are engaging in knowledge management (KM) efforts to manage their knowledge resources effectively in order to enhance their competitiveness [3]. The activities or processes in KM include knowledge creation, capture, distribution, and application or reuse [2].(More)
Organizational agility has recently received a great deal of attention as it is seen as a significant business capability which allows firms to respond flexibly to today's rapidly changing business environment. In particular, this capability deems essential under a fast growing economy, such as China. However, it is still unclear as to how and why specific(More)
In the literature, the different ways of representing the capabilities initiated by organizational information technologies (IT) have been provided by IS researchers. Since they were developed for specific purposes, most of them are not likely to illustrate the multifarious values of organizational IT-based capabilities. To provide a comprehensive approach(More)
AbstrAct With the recognition of the importance of organizational knowledge management (KM), researchers have paid increasing attention to knowledge management systems (KMS). However, since most prior studies were conducted in the context of Western societies, we know little about KMS diffusion in other regional contexts. Moreover,
By focusing on today's highly competitive and rapidly changing business environment, this study theorizes how organizations can create their dynamic capability from the utilization of information technology (IT) resources. The organizational exploitation and exploration perspective is adopted as the central theoretical basis of this study. A reflection on(More)
This study examines the relationship between operation-level agility and firm performance in service industries. The study is augmented by investigating the role of IT resources and competence to achieve this specific type of agility. As of to date, most of the published literature in this stream of research has focused on manufacturing industry. This(More)