Norbayah Mohd Suki

Learn More
Purpose The purpose of this paper is to study factors that influence consumers' intention to purchase and use of pirated software. Design/methodology/approach This study tests the impact of five factors (procedural fairness, reciprocal fairness, distributive fairness, subjective norm, and attitude) on intention towards software piracy by 289 consumers' in(More)
Purpose – Mobile technologies offer the opportunity to embed learning in a natural environment. The objective of the study is to examine how the usage of mobile phones for m-learning differs between heavy and light mobile phone users. Heavy mobile phone users are hypothesized to have access to/subscribe to one type of mobile content than light mobile phone(More)
This study aims to examine the relationship between perceived usefulness, perceived ease of use, perceived enjoyment, attitude and subscribers’ intention towards using 3G mobile services. Cross sectional data were collected through a survey and analysed by means of factor analysis, correlation and regression analysis. Out of 150 questionnaires only 100 were(More)
PURPOSE The purpose of this paper is to investigate whether patients' perceptions exceed expectations when seeking treatment in private healthcare settings in the Klang Valley Region of Malaysia. DESIGN/METHODOLOGY/APPROACH A survey was conducted among 191 patients in the Klang Valley Region of Malaysia to measure service quality of the private healthcare(More)
The purpose of this paper is to examine the effect of gender on employees' perception of job satisfaction and organisational commitment. Gender plays an important role in creating individual attitudes pertaining [Q lite workplace and in im~rprG[jng lhe meowing of lh~c ~lttjluue::;. Survey data was gathered fwm 112 employees in Labuan. Regression results(More)
This paper explores the factors of enhancing employed job seekers intention to use social networking sites as a job search tool. 190 survey questionnaires were distributed to employed job seekers who have used social networking sites via the snowball sampling approach. The collected data were analysed using both linear and multiple regression analysis. The(More)
In today's highly competitive health care environment, many private health care settings are now looking into customer service indicators to learn customers' perceptions and determine whether they are meeting customers' expectations in order to ensure that their customers are satisfied with the services. This research paper aims to investigate whether the(More)