Nina Röder

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Workarounds are still one of the most puzzling phenomena in business process management research and practice. From a compliance perspective, workarounds are studied as control failure and the cause for inferior process quality. From a process reengineering perspective, however, workarounds are studied as an important source of process improvement. In this(More)
Workarounds are deviations from defined routines in business processes and challenge standardization and thus the performance improvements expected from information systems. Researchers study the phenomena of workarounds across different domains and industries with varying conclusions. Literature associates workarounds predominantly with performance losses,(More)
Workarounds are an omnipresent part of organizational settings where formal rules and regulations describe standardized processes. Still, only few studies have focused on incorporating workarounds in designing information systems (IS) or as a part of management decisions. Therefore, this study provides an extension to the Business Process Modeling Notation(More)
BACKGROUND The 2009 version of the German DRG system brought significant changes for urology concerning coding of diagnoses, medical procedures and the DRG structure. In view of the political situation and considerable economic pressure, a critical analysis of the 2009 German DRG system is warranted. Analysis of relevant diagnoses, medical procedures and(More)
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