I f you belong to a commercial enterprise with a Web presence, how do you view your company's home page? Frankly, your views do not matter. Like Richard Serra's award-winning sculpture, which had to be removed from the New York City Federal Building in the face of public pressure, what really counts is what your audiences think about your home page. And we… (More)
Enterprise process modeling is the most important element in the design of next-generation ERP systems.
Current business modeling methods are one-dimensional. Here, an integrated modeling approach helps decision makers study the enterprise as a whole from multiple perspectives.
There are numerous guides on Web design but for the most part, these are based on designers' intuition and common sense Ð with little theoretical or experimental validation. A major problem is that there is a general lack of cognitive guidelines for Web design. Of the few available theoretical guidelines for designing hypermedia documents, very little… (More)