Learn More
I n recent years, knowledge management has referred to efforts to capture, store, and deploy knowledge using a combination of information technology and business processes. 1–3 More specifically, organizations aim to acquire knowledge from valued individuals and to analyze business activities to learn from successes and failures. Such captured knowledge(More)
In recent years the term knowledge management has been used to describe the efforts of organisations to capture, store, and deploy knowledge. Most current knowledge management activities rely on database and web technology; currently, few organisations have a systematic process for capturing knowledge, as distinct from data. The paper presents a case study(More)
  • 1