Niels Martin

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A resource typically executes a particular activity on a series of cases. When a resource performs an activity on several cases simultaneously, (quasi sequentially ly or concurrently, this is referred to as batch processing. Given its influence on process performance, batch processing needs to be taken into account when modeling business processes for(More)
Accurately modeling the interarrival times (IAT) is important when constructing a business process simulation model given its influence on process performance metrics such as the average flow time. To this end, the use of real data from information systems is highly relevant as it becomes more readily available. This paper considers event logs, a particular(More)
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