Niels A. H. Agatz

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Ride-share systems, which aim to bring together travelers with similar itineraries and time schedules, may provide significant societal and environmental benefits by reducing the number of cars used for personal travel and improving the utilization of available seat capacity. Effective and efficient optimization technology that matches drivers and riders in(More)
In this chapter, we focus on home delivery, and, more specifically, on attended home delivery, where the consumer must be present for the delivery. To provide a high service level and to avoid delivery failures as much as possible, it is customary in attended home delivery services for the company to offer the customer a choice of narrow delivery time(More)
Many e-tailers providing attended home delivery, especially e-grocers, offer narrow delivery time slots to ensure satisfactory customer service. The choice of delivery time slots has to balance marketing and operational considerations, which results in a complex planning problem. We study the problem of selecting the set of time slots to offer in each of(More)
The fast and cost-efficient home delivery of goods ordered online is logistically challenging. Many companies are looking for new ways to cross the last-mile to their customers. One technology-enabled opportunity that recently has received much attention is the use of a drone to support deliveries. An innovative last-mile delivery concept in which a truck(More)
The trend towards shorter delivery lead-times reduces operational efficiency and increases transportation costs for internet retailers. Mobile technology, however, creates new opportunities to organize the last-mile. In this paper, we study the concept of crowdsourced delivery that aims to use excess capacity on journeys that already take place to make(More)
Since in many cities transport infrastructure is operating at or beyond capacity, novel approaches to organize urban mobility are gaining attraction. However, assessing the benefits of a measure that has disruptive capacity in a complex system requires a carefully designed research. This paper takes a recent idea for urban mobility - flexible road trains -(More)
A truck platoon is a set of virtually linked trucks that drive closely behind one another using automated driving technology. Benefits of truck platooning include cost savings, reduced emissions, and more efficient use of road capacity. To fully reap these benefits in the initial phases of technology deployment, careful planning of platoons based on trucks’(More)