Nicole Haggerty

Learn More
Institutional pressures and technological adaptation have frequently been expressed as contrasting forces that explain organizational processes and actions. Institutional arguments suggest that environmental pressure, deriving from regulative, cognitive, and normative forces predict organizational action (or inaction), and impel organizations to favor(More)
Individual learning in organizations is an important activity to be nurtured for corporate procedures, policy, and knowledge sharing. One essential mechanism for individual learning is communication, increasingly occurring via multiple media environments. Understanding individual learning effectiveness depends on our ability to understand and predict media(More)
Success in information systems project implementations remains an elusive goal for many organizations. One factor contributing to project outcomes is the skills employed by the IT project manager. This study develops a literature based model which seeks to describe the link between IT project managers skills and IT project success. Specifically, IT project(More)
Frequent technological advances require IT professionals to update skills to ensure adequate performance. Yet relatively little research has studied skill obsolescence among IT professionals. This study builds upon work on skill obsolescence among engineers to understand how IT professionals respond to the threat of obsolescence and take actions to update(More)
Understanding how to develop users' skills and abilities and how to best support users in their everyday use of technology remains a key managerial problem. This study uses Bandura's social cognitive theory (1986) to focus on the everyday phenomenon of technical support as a mechanism of vicarious learning through which users learn about their technology.(More)