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In software development, bug reports provide crucial information to developers. However, these reports widely differ in their quality. We conducted a survey among developers and users of APACHE, ECLIPSE, and MOZILLA to find out what makes a good bug report. The analysis of the 466 responses revealed an information mismatch between what developers need and(More)
In a survey we found that most developers have experienced duplicated bug reports, however, only few considered them as a serious problem. This contradicts popular wisdom that considers bug duplicates as a serious problem for open source projects. In the survey, developers also pointed out that the additional information provided by duplicates helps to(More)
The information in bug reports influences the speed at which bugs are fixed. However, bug reports differ in their quality of information. We conducted a survey among ECLIPSE developers to determine the information in reports that they widely used and the problems frequently encountered. Our results show that steps to reproduce and stack traces are most(More)
In software engineering experiments, the description of bug reports is typically treated as natural language text, although it often contains stack traces, source code, and patches. Neglecting such structural elements is a loss of valuable information; structure usually leads to a better performance of machine learning approaches. In this paper, we present(More)
—Current research on code clones tries to address the question whether or not code clones are harmful for the quality of software. As most of these studies are based on the fine-grained analysis of inconsistent changes at the revision level, they capture much of the chaotic and experimental nature inherent to any ongoing software development process.(More)
—A widely shared belief in the software engineering community is that stack traces are much sought after by developers to support them in debugging. But limited empirical evidence is available to confirm the value of stack traces to developers. In this paper, we seek to provide such evidence by conducting an empirical study on the usage of stack traces by(More)
Much research energy in software engineering is focused on the creation of effort and defect prediction models. Such models are important means for practitioners to judge their current project situation, optimize the allocation of their resources, and make informed future decisions. However, software engineering data contains a large amount of variability.(More)
—Correcting software defects accounts for a significant amount of resources such as time, money and personnel. To be able to focus testing efforts where needed the most, researchers have studied statistical models to predict in which parts of a software future defects are likely to occur. By studying the mathematical relations between predictor variables(More)
Mailing list repositories contain valuable information about the history of a project. Research is starting to mine this information to support developers and maintainers of long-lived software projects. However, such information exists as unstructured data that needs special processing before it can be studied. In this paper, we identify several challenges(More)
—Development mailing lists play a central role in facilitating communication in open source projects. Since these lists frequently host design and project discussions, knowledgeable contribution to these discussion threads is essential to avoid mis-communication that might slowdown the progress of a project. However, given the sheer volume of emails on(More)