Nicholas C. Williamson

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Although offshore BPO has been a focus of considerable attention in popular press, there is a serious dearth of academic research on this area. This paper first establishes that offshore BPO functions in the same manner as osmosis. We then draw upon constructs and concepts in osmosis to develop theoretical understanding of the factors that drive the(More)
China is emerging as a global capital of m-commerce applications. China is the world's biggest mobile market in terms of subscriber base and the fastest growing in the history of telecommunications. Although China currently lacks advanced mobile applications compared to Europe, North America, Japan and Korea, a number of mobile players are rapidly launching(More)
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