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In their initial articulation of the direction of the CSCW field, scholars advanced an open-ended agenda. This continuing commitment to open-ness to different contexts and approaches is not, however, reflected in the contents of the major CSCW outlets. The field appears to privilege particular forms of cooperative work. We find many examples of what could(More)
Enterprise resource planning (ERP) systems are widely used by large corporations around the world. Recently, universities have turned to ERP as a means of replacing existing management and administration computer systems. This article provides analysis of the rollout of an ERP system in one particular institution in the UK, the particular focus being on how(More)
This paper addresses the seemingly implausible project of establishing a 'generic' organizational information system. The is an apparent contradiction: on the one hand, we are told of the diversity of specific organizational contexts and on the other, we often find the same standardised software solutions being applied across those settings. How do generic(More)
A This paper investigates the development and implementation of a generic off-the-shelf computer package and the competing pressures for standardization and differentiation as this package is made to fit new organizational settings. The particular focus is on an Enterprise Resource Planning (ERP) system and its application within universities. In(More)
The business of technological expectations has yet to be thoroughly explored by scholars interested in the role of expectations and visions in the emergence of technological innovations. However, intermediaries specialising in the production, commodification and selling of future-oriented knowledge have emerged to exert new kinds of influence on the shaping(More)
Technology acquisition is an important but neglected issue within the social science analysis of technology. The limited number of studies undertaken reproduce a schism between rationalist (e.g., economic) forms of analysis, where the assumption is that choice is the outcome of formal assessment, and cultural sociological approaches which see choice as(More)