Nancy Lou

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The aim of this paper is twofold: to provide a theoretical model to analyze obstacles, challenges, and incentives which lead a non-professional user to design websites and produce information that are accessible to people with disabilities, and to develop a reliable and validated instrument designed to measure the construct that are part of this model.
Knowledge work comprises—and likely will continue to comprise—most of the value creation in the developed world, and many of the next generation of knowledge workers (sometimes called " millennials ") have grown up in a world surrounded by connectivity and digital tools. They are " net natives " or " digital natives. " These are people who have never known(More)
The aim of this paper is twofold: to provide a theoretical model to analyze obstacles, challenges, and incentives which lead a non-professional user to design websites and produce information that are accessible to people with disabilities, and to develop a reliable and validated instrument designed to measure the construct that are part of this model.
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