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Spontaneous speech and opinion detection: mining call-centre transcripts
tl;dr
We present both modules: the speech transcription system, which consists in a successful adaptation of a conversational transcription system to call-centre data and the information extraction module, which is based on a semantic modeling of business concepts, opinions and sentiments. Expand
  • 19
  • 2
  • Open Access
Mining Adverse Drug Reactions in Social Media with Named Entity Recognition and Semantic Methods
tl;dr
We introduce a text mining approach developed to mine ADR from French social media for downstream pharmacovigilance. Expand
  • 5
Requirements for an Enterprise AI Benchmark
Artificial Intelligence (AI) is now the center of attention for many industries, ranging from private companies to academic institutions. While domains of interest and AI applications vary, oneExpand
  • 1
The Adverse Drug Reactions From Patient Reports in Social Media Project: Protocol for an Evaluation Against a Gold Standard
Background Social media is a potential source of information on postmarketing drug safety surveillance that still remains unexploited nowadays. Information technology solutions aiming at extractingExpand