Muhamad Jantan

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This is a study about Internet banking acceptance in Malaysia. Due to the impending liberalization, Malaysian banks are desperately embracing this new distribution channel to prepare themselves for the competition which is looming in the near future. Although the awareness level is high, this has not translated into actual use as only 23% have had some(More)
Purpose It is a general belief that using the right strategy for supplier selection and management will ensure the right suppliers who will adequately support the manufacturer to be flexible enough to meet customers' needs are engaged. Yet, there is little empirical evidence to support this view, especially in Malaysia. This paper attempts to fill this need(More)
Leadership is known as the major factor that can influence and motivate knowledge workers to contribute and participate actively in creating, sharing and using knowledge effectively. A survey of 180 Multimedia Supercorridor (MSC) status firms was conducted to identify what leadership characteristics (in the form of social power) are needed in a(More)
This paper delves into the state of the art in technology acceptance research at the individual level in Malaysia and makes suggestion into the future researches that can be undertaken to extend the frontiers of research of technology acceptance at the individual level. Several popular models used to predict technology acceptance are also discussed before(More)
This study investigates the demand side of the piracy problem of music CDs in Malaysia. The findings demonstrate the applicability of the modified Theory of Reasoned Action (TRA) in predicting buying attitude towards pirated CDs though social influences and consumers' personality characteristics. Results show that normative susceptibility, integrity, gender(More)
Using the Technology Acceptance Model (TAM) as its basis, this study looks at the impact of intrinsic motivation (perceived enjoyment) and extrinsic motivation (perceived usefulness) on Internet usage in Malaysia, where the penetration of this technology is relatively low compared to the more developed nation. Data collected from respondents were factor(More)
Total Productive Maintenance (TPM) has been recognized as one of the significant operation strategy to regain the production losses due to equipment inefficiency. Many organizations have implemented TPM to improve their equipment efficiency and to obtain the competitive advantage in the global market in terms of cost and quality. In the implementation of(More)