Monica Izvercian

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Sustainable development has become a central element in the work of national and international companies. From this perspective the focus is more and more on protecting the environment and society. So, waste management is a sensitive area for organizations. The present paper presents the situation of municipal solid waste management (MSW) in Romania,(More)
For the last decade, companies have tried to survive in a continuous competitive global marketplace with informed and demanding customers for first-time-right delightful products and services. The present paper tries to answer the simple corporate question "How to design a new product for customer delight?” by exploring the relevant design requirements(More)
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