Mojca Indihar Stemberger

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1 This is the final version of the paper: Indihar Štemberger M., Jaklič J. (2007). Towards e-government by business process change-a methodology for public sector. Abstract E-government is becoming extremely important, however, it can not be successfully implemented without changes in business processes that are performed inside governmental institutions.(More)
Purpose – The purpose of this paper is to report on the results of research into the precedence of the maturity factors, or key turning points in business process maturity (BPM) implementation efforts. A key turning point is a component of BPM that stabilizes within an organization and leads to the next maturity level. Design/methodology/approach – Several(More)