Mohammad Reza Darajeh

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Generally, Customer Relationship Management (CRM) is essential and vital function of customer oriented marketing. Its function includes gathering and accumulating customer -related information in order to provide effective services. E-CRM concerns all forms of managing relationships with customers making use of Information Technology (IT). Aim of e-CRM(More)
Generally speaking, there is no single solution for security architecture in each enterprise; however, there are common elements of security architecture that enterprises should consider when developing their security plan. Security services provide confidentiality, integrity, and availability services for the platform. This paper describes a way to map(More)
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