Mohamad Sadegh Sangari

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0965-9978/$ see front matter 2009 Elsevier Ltd. A doi:10.1016/j.advengsoft.2009.05.002 * Corresponding author. Tel.: +98 021 88021067; fa E-mail addresses: (J. Razmi), Sangari), (R. Ghodsi). Previous studies report unusually high failure in enterprise resource planning (ERP) projects. Thus, it is necessary to perform an(More)
This paper considers a two-echelon supply chain model with a single vendor and two buyers in which the vendor supplies the same item to both buyers at a finite production rate. The purpose of this study is twofold. First, mathematical models are developed for the integrated vendor-managed inventory (VMI) policy as well as the traditional retailer-managed(More)
This paper suggests a novel success framework for customer relationship management (CRM) based on a conceptual implementation model to identify associated critical factors and their contribution to overall success/failure. Fuzzy analytic network process (FANP) is applied to identify the relative importance of each factor in successful implementation of each(More)
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