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Keywords: Vendor-managed inventory (VMI) Supply chain Single-vendor two-buyer Vendor's ordering cost Back order Weighting factor a b s t r a c t This paper considers a two-echelon supply chain model with a single vendor and two buyers in which the vendor supplies the same item to both buyers at a finite production rate. The purpose of this study is twofold.(More)
This paper suggests a novel success framework for customer relationship management (CRM) based on a conceptual implementation model to identify associated critical factors and their contribution to overall success/failure. Fuzzy analytic network process (FANP) is applied to identify the relative importance of each factor in successful implementation of each(More)
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