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Despite its importance, the process for emergency corrective maintenance has received very little attention. Today, we do not have any standard process models for handling emergency situations. The only models that have been defined can be found within the industry. In this paper, we outline an emergency corrective maintenance process model and evaluate its(More)
The purpose of documentation is to describe software systems and software processes. Consistent, correct and complete documentation of a software system is an important vehicle for the maintainer to gain its understanding, to ease its learning and/or relearning processes, and to make the system more maintainable. Poor system documentation, on the other(More)
Development, evolution and maintenance of SOA-based systems demands rethinking of the traditional roles for performing these activities. The key objective of this paper is to present preliminary ideas on the roles required for developing, evolving and maintaining SOA-based systems and to suggest a framework for areas of needed research.