Sorry, we do not have enough data to show an influence graph for this author.
- Full text PDF available (0)
- This year (0)
- Last 5 years (0)
- Last 10 years (2)
This research aims to group bicycle customers' data through RFM (recently, frequency, monetary amount) model to find out characteristics of different customer clusters. Then this research designs the scales that conform to bicycle product and service quality (2) to locate overall dimension of product and service quality. Additionally this research uses… (More)