Michelle L. Kaarst-Brown

Learn More
Many organizations must continuously innovate with information technology (IT) to maintain their competitive position. This paper illustrates how the Clarica Life Insurance Company created a stream of business-enabling IT innovations after more than 70 career transitions of IT people into line business positions. The theoretical lens used to discuss this(More)
Theorists have suggested that organizational culture is a strategic resource that has value in ensuring the continuing existence and This assertion is supported by various studies that have linked organizational culture to broad strategic outcomes such as an organization's ability to manage knowledge on this research, we suggest that there are(More)
Different organizational theories clearly define critical organizational activities necessary for organizational survival. Recent attention to "hybrid" research that links organizational theory with MIS research has been proposed to lend new insights into strategic alignment of IT (Orlikowski & Barley, 2000; Zmud, 2002). One gap still to be addressed(More)
Despite over six decades of research on the role and definition of the IT workforce, there remain numerous, and often contradictory, definitions related to the identity of this group. The IT workforce is made up of IT professionals, computer scientists, software developers, and business professionals trained in MIS, as well as various occupational(More)
At the 2003 Society for Information Management's (SIM) annual meeting in New York City, many of the sessions focused on what CIOs could do once they got a seat with their business peers at the executive meeting table. Heightened concerns about information security and legislative compliance have increased interest in the answer. Despite the importance of IT(More)
To stay competitive over time, many service providers develop new services continuously through a process comprised of three primary stages: strategic planning, in which a new service objective is articulated; new service conception (i.e., new service development's 'front end'); and service system design, development and testing (i.e., its 'back end'). Of(More)