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BACKGROUND Nowadays, patients are expected to be involved in their health care, well-informed and able to adjust their behavior to maintain a good health. Investigating patient activation and its relationships with patient characteristics and health-related outcomes will provide further insight into the gains to be expected if patients are more involved in(More)
BACKGROUND Ratings on the quality of healthcare from the consumer's perspective need to be adjusted for consumer characteristics to ensure fair and accurate comparisons between healthcare providers or health plans. Although multilevel analysis is already considered an appropriate method for analyzing healthcare performance data, it has rarely been used to(More)
In demand-led health care systems, consumers are expected to play an informed, active role in health care decisions by making use of health information. The ability to seek and use this information depends on specific knowledge, skills, and self-confidence. In this study, the authors validated a translated instrument to measure patient activation (Dutch(More)
OBJECTIVE To develop a Consumer Quality Index (CQ-index) Breast Care instrument that measures quality of care from the perspective of patients with (suspicion of) breast cancer. METHODS To develop a pilot questionnaire, three focus group discussions with breast cancer patients were performed. The questionnaire was sent to 1197 patients. We performed(More)
The authors investigated how people believe they respond to crying individuals. Participants (N = 530) read 6 vignettes describing situations in which they encountered a person who either cried or did not cry. Participants reported they would give more emotional support to and express less negative affect toward a crying person than a noncrying person.(More)
BACKGROUND To date, online public healthcare reports have not been effectively used by consumers. Therefore, we qualitatively examined how healthcare consumers process and evaluate comparative healthcare information on the Internet. METHODS Using semi-structured cognitive interviews, interviewees (n = 20) were asked to think aloud and answer questions, as(More)
BACKGROUND Public reports about health-care quality have not been effectively used by consumers thus far. A possible explanation is inadequate presentation of the information. OBJECTIVE To assess which presentation features contribute to consumers' correct interpretation and effective use of comparative health-care quality information and to examine the(More)
BACKGROUND The recent emphasis on providing comparative health care data to the public has resulted in a large amount of online information. To focus on the most essential attributes, insight is needed into which attributes are actually considered by consumers. OBJECTIVE To assess which attributes of Dutch hospital performance information contribute most(More)
Crying is an attachment behavior, which in course of evolution had survival value. This study examined the characteristics of the face-sensitive N170, and focused on whether crying expressions evoked different early event-related potential waveforms than other facial expressions. Twenty-five participants viewed photographs of six facial expressions,(More)
The present study examined the beliefs of people on how they respond to individuals with different kinds of facial expressions, including crying. A total of 104 participants viewed photographs of individuals posing crying, neutral, anger, and fear expressions. They indicated how they would judge the person, how they would feel in the presence of the person,(More)