Michel Tueni

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<italic>Applying Artificial Intelligence (AI) to the study of Office Information Systems (OIS) remains a challenging area. In this paper, we will present a Knowledge Based approach to modelling office activities. We will focus both on the declarative representation of the office concepts and their relationships, and on the organization of office knowledge(More)
The cooperative aspect of office work entails developing OIS systems which support office tasks that have to be executed in a collaborative manner. In particular, many systems have been developed using speech act elements as the theoretical underpinnings. Instead of using speech act elements, we USe operators (e.g., send, request and acknowledge) as basic(More)
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