Michael Sanford Nilan

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Characterizations of users' experiences on the Web are beginning to appear. Recently released research suggests that Internet use may reduce psychological well-being, for instance by increasing loneliness and depression. Our current study implies that using the Internet may provoke enjoyable experiences through the flow state, which may in turn positively(More)
We report on our ongoing study of using the genre of Web pages to facilitate information exploration. By genre, we mean socially recognized regularities of form and purpose in documents (e.g., a letter, a memo, a research paper). Our study had three phases. First, through a user study, we identified genres which most/least frequently meet searchers'(More)
Can a health-care website stimulate its members to become a `community of care and caring', facilitating both medical `information' and personal `support'? This study of MSWatch.com provides conceptual distinctions about `ties' to a `community' and raises questions about communications designed to serve patients with Multiple Sclerosis. An online survey of(More)
The purpose of this paper is to define the phenomena associated with virtual collaborative work from both a cognitive and social cognitive perspective. The authors put forth an approach that assumes all people are natural sense-makers, sense-givers and organizers. The authors posit that the collaborative work we observe within both informal (ad hoc teams or(More)
The purpose of this paper is to provide an example of an empirical procedure for generating user-based cognitive and social cognitive models of tasks/problems/contexts that can be employed to create readily navigable link structures for virtuality-mediated communication and collaboration purposes. Employing a natural language, user-based method, this study(More)