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Business Process Management is an important management practice for business transformation and organizational change. This paper presents a Business Process Management implementation approach in a large international company. It introduces a process management maturity assessment which was developed to assess the implementation of Business Process(More)
The ability to adapt to frequent changes has emerged as a new paradigm for successful business operations. The paper outlines an approach for business/ IT alignment taking organizational transformation into account. A framework for enterprise architecture is introduced which links business-, application-, and infrastructure architecture. Key element of(More)