Michael Parent

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The trust of citizens in their governments has gradually eroded. One response by several North American governments has been to introduce egovernment, or web-mediated citizen-to-government interaction. This paper tests the extent to which online initiatives have succeeded in increasing trust and external political efficacy in voters. An internetbased survey(More)
Although contemporary technology adoption theories incorporate societal norms or peer references, it is unclear to what extent these factors influence choices. In this research, we apply institutional theory and the concept of mimetic isomorphism as peer influences to the technology evaluation process to determine the degree to which managers conform when(More)
a Segal Graduate School of Business, Simon Fraser University, 500 Granville Street, Vancouver, BC, Canada V6C 1W6 C.T. Bauer School of Business, 334 Melcher Hall, University of Houston, Houston, TX 77204-6021, USA Division of Industrial Marketing, eCommerce and Logistics, Luleå University of Technology, Sweden Division of Marketing and Strategy, Leeds(More)
The evaluation-and-selection of enterprise technologies by firms has been said to be largely rational and deterministic. This paper challenges this notion, and puts forward the argument that substantial ceremonial aspects also play an important role. An in-depth, exploratory longitudinal case study of a bank selecting a ubiquitous and pervasive e-mail(More)
Knowledge creation is an important competitive factor in many organizations. Focus groups are one way that organizations are using to create knowledge about new products, processes, and procedures. Group technologies, speci®cally face-to-face group support systems (GSS), make it possible to enhance knowledge creation in focus groups by capturing and(More)
This exploratory study reports on term-long use of a discussion-based GSS by 137 undergraduate business students in a case-based core MIS course. We develop a model of student participation in case-based learning environments and examine the role and impact of technology on participation. Overall, participation increased significantly as students became(More)
The recent introduction of a spate of data access applications, such as OLAP and data mining tools, has led to an increased interest on the part of both scholars and practitioners on how best to use and benefit from these tools. This paper reports on six exploratory case studies involving eight decision-makers and seven endusers. A process model based on(More)
The ubiquity of the Internet and e-mail has resulted in a burgeoning interest in their potential for academic research. This paper summarizes the existing practices of Internet research and suggests extensions to them based on the design and administration of a large-scale, national Web survey. These extensions include consideration of new capabilities such(More)
Ethics has been perceived as one of the most important factors in establishing good corporate governance. Information Technology (IT) plays an increasing role in helping modern organizations to achieve their goals, and it has become critical in creating and implementing effective IT governance mechanisms. This study examines the extent to which an ethic or(More)