Michael Nycyk

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Older adults are under increasing pressure to use information technologies, yet are reluctant to learn computer software due to difficulties with ways of teaching such skills. This paper argues that examining tutoring techniques in a community computer training centre is useful to discovering why they will persist with learning. Using a Grounded Theory(More)
Web-based communities face increasing pressures from governments and the public to enforce community guidelines that discourage and prevent negative member behaviours. This study explores the behaviour of flaming and the tensions the language of flaming causes in a community. Flames are hostile, profane and intimidating comments that can disrupt(More)
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