Michael E. Stiso

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This paper presents a case study of a very recent man-made crisis in Norway on 22 July, 2011, during which a single person first detonated a bomb in downtown Oslo and then killed 69 young people on the island of Utøya. It proposes a novel way of conceptualizing the public contribution to mobilization of resources using microblogging, particularly tweeting.(More)
This paper reports the results of a workshop studying the challenges of collaboration during emergency response in Norway. The findings from the workshop reveal three categories of challenges linked to collaboration both within and across emergency agencies: (1) communicating within and across emergency agencies, (2) establishing and maintaining shared(More)
Decision support systems for emergency management tend to focus on making a lot of data meaningful to particular users via a common operational picture (COP). This paper describes one such system, but one that goes further by making the COP flexible enough to support multiple users. Large crises involve frequent role switching between different actors in a(More)
This paper develops a (constructive) critique of the potential of ambient intelligence technologies in emergency response. We explore some difficulties in, and successful practices of, inter-agency collaboration in emergency response, revealed in ethnographic field studies and collaborative design workshops with first responders undertaken in the frame of(More)
Controlled experiments on crisis management could provide many insights into the human factors that lead to effective performance in the area. However, the challenge of establishing a controlled environment directly relevant to the chaotic settings in which crisis management occurs means that such experiments are scarce. Here, we describe our attempt to use(More)
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