Melanie Steinhüser

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With Enterprise Social Software (ESS) being increasingly used for internal communication and collaboration, an important question is how their success can be measured. In this paper we contribute to answering this question by investigating which methods and metrics organizations are currently applying for measuring ESS success. To do so, we have conducted(More)
While the use of Enterprise Social Software (ESS) increases, reports from science and practice show that evaluating its impact remains a major challenge. Various interests and points of view make each ESS evaluation an individual matter and lead to diverse requirements. In this paper, we propose a design theory that highlights the various design options and(More)
zeptanz-Theorien nicht bestätigt werden konnten. 1 Einleitung Bereits seit den 80er Jahren ist die Erforschung der Akzeptanz von Anwendungssys-temen ein Kerngebiet der Wirtschaftsinformatik. Die bis heute immer wieder erwei-terten und veränderten Modelle spiegeln den Wandel der Bedeutung und Fähigkeiten von Informationstechnologien (IT) wider [1]. Sie haben(More)
Innovations are essential if companies are to maintain and increase their competitiveness. Thus, companies face the question how rather than whether to generate innovations. One possible parameter to design an innovation-friendly environment is providing appropriate software such as enterprise social software (ESS). This motivated us to explore how the use(More)
The research field of technology acceptance and software acceptance is a fertile field in the discipline of MIS. Acceptance research is mainly affected by the technology acceptance model (TAM). The TAM is counted as the major guideline for acceptance research. But recently more researchers discover the deficits of former acceptance research. The main cause(More)