Melanie Steinhüser

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With Enterprise Social Software (ESS) being increasingly used for internal communication and collaboration, an important question is how their success can be measured. In this paper we contribute to answering this question by investigating which methods and metrics organizations are currently applying for measuring ESS success. To do so, we have conducted(More)
zeptanz-Theorien nicht bestätigt werden konnten. 1 Einleitung Bereits seit den 80er Jahren ist die Erforschung der Akzeptanz von Anwendungssys-temen ein Kerngebiet der Wirtschaftsinformatik. Die bis heute immer wieder erwei-terten und veränderten Modelle spiegeln den Wandel der Bedeutung und Fähigkeiten von Informationstechnologien (IT) wider [1]. Sie haben(More)
Innovations are essential if companies are to maintain and increase their competitiveness. Thus, companies face the question how rather than whether to generate innovations. One possible parameter to design an innovation-friendly environment is providing appropriate software such as enterprise social software (ESS). This motivated us to explore how the use(More)
While the use of Enterprise Social Software (ESS) increases, reports from science and practice show that evaluating its impact remains a major challenge. Various interests and points of view make each ESS evaluation an individual matter and lead to diverse requirements. In this paper, we propose a design theory that highlights the various design options and(More)