Melanie J. Ashleigh

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This paper presents a case study of an investigation into team behaviour in an energy distribution company. The main aim was to investigate the impact of major changes in the company on system performance, comprising human and technical elements. A socio-technical systems approach was adopted. There were main differences between the teams investigated in(More)
Virtuality would seem to offer certain advantages for human supervisory control. First, it could provide a physical analogue of the 'real world' environment. Second, it does not require control room engineers to be in the same place as each other. In order to investigate these issues, a low-fidelity simulation of an energy distribution network was(More)
This study aimed to investigate the concept of trust within human supervisory control domains. Using repertory grid methodology, a small homogeneous sample of control engineers from two individual companies within the energy distribution industry were found to share a commonality in what they considered to be important characteristics of trust across three(More)
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In this paper, we empirically investigate the concept of trust across organizational work practices by examining three groups: within the team, between teams and when interacting with technology. This study adopts Repertory Grid methodology as an interview based technique to elicit important constructs of trust to engineering teams working in two(More)
In this paper we empirically investigate the concept of trust using organizational work practices in three groups: within the team, between teams and when interacting with technology. This study adopts Repertory Grid methodology as an interview based technique to elicit important constructs of trust to team members working in two organizations within the(More)
The objective of the paper is to present a clear management perspective on how IS&T project failure may be conceptualised within this management dispensation. Current knowledge on a generalised process for management control (expectations perspective), is used in the re-affirmation of the concept of Information Systems and Technology (IS&T) project failure.(More)
The aim of this study is to investigate visualization concepts by eliciting users' experience when using university campus maps. A pragmatic paradigm was applied to elicit subjective view of users' perception and aggregate their personal constructs in a more general, objective context. The methodological approach taken in this study was a mixed-method(More)
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