Maxwell Drain

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BACKGROUND A comprehensive, systematic literature review and original research were conducted to ascertain whether patients' emotional and spiritual needs are important, whether hospitals are effective in addressing these needs, and what strategies should guide improvement. METHODS The literature review was conducted in August 2002. Patient satisfaction(More)
  • M Drain
  • The Journal of ambulatory care management
  • 2001
Increasing consumerism poses many challenges for health care providers, particularly for those in primary care. Quality improvement to meet patients' heightened demand for service excellence will require effective, continuous measurement of patient perceptions. The study described in this article evaluated the psychometric properties of a new instrument(More)
Non-NMDA ionotropic receptor channels were longtime thought to be impermeable to calcium. There is now increasing evidence that this is not a general feature. Neural cells bearing non-NMDA receptors permeable to divalent cations can be found not only in the adult CNS, but also at surprisingly early stages of development (well before the onset of(More)
The present study investigates patient perceptions of the quality of discharge instruction by assessing inpatients' ratings of care and service in the United States over the past 5 years (1997-2001) (n = 4,901,178). As expected, patients' ratings of "instructions given about how to care for yourself at home" showed a strong, consistent positive relationship(More)
This study of 827,430 patients, 733 hospitals, and 25 states compares state performance in patient satisfaction with the supply of registered nurses. A significant, positive relationship exists between a state's supply of registered nurses and patients' evaluations of their care experiences. Hospitals in states with nursing shortages may be challenged by(More)
This study examines elderly and advanced elderly inpatients' perceptions of acute care service quality, prioritises opportunities for quality improvement, and assesses variation in patients' satisfaction with care. Psychometrically-validated postal questionnaires were sent to random samplings of patients discharged from the US acute care facilities in 2002(More)
Patient experience continues to play an increasingly critical role in quality outcomes and reimbursement. Nurse executives are tasked with helping direct-care nurses connect with patients to improve care experiences. Connecting with patients in compassionate ways to alleviate inherent patient suffering and prevent avoidable suffering is key to improving the(More)
This paper describes the Mind Controlled Robot based on Brain Computer Interface (BCI) using LabVIEW to analysis the brain waves. BCIs are systems that may bypass typical channels of communication (i. e. , muscles and thoughts) to supply direct communication and management between the human brain and physical devices by translating different patterns of(More)
A national cross-sectional study correlates the satisfaction ratings of heart failure patients (diagnosis related group 127) and the Centers for Medicare & Medicaid Services' process-based quality measures for heart failure treatment for 32 hospitals during the first and second quarters of 2004. Two of the four measures of clinical quality showed(More)